Phone House Mesones (Granada, Spain)

    Calle Mesones, 1
   18001 Granada
   Spain
   Phone: +34 958 190 162
   Website
   Hours
      Mon-Sat 10:00-21:00
      Selected Sundays

Phone House is a Spanish franchise chain (part of an International Company) that sells mobiles, mobile accessories and mobile internet and has also a repairs service. They usually have seasonal catalogues and the variety of mobile phones, mobile brands, mobile carriers and mobile and-or Internet plans, and pricing are unmatchable in Spain.

So, what makes this shop different from the others?  Many things!

+ Location location. This branch is located at the beginning of Calle Mesones, five steps away from Puerta Real and five minutes from anywhere in the city centre.
+ The staff really knows their stuff. They are not just selling or repeating like lorikeets. They can advise you properly on anything you need according to your own needs. I received unbiased advice from one of the guys. I was most impressed, and I got what I needed at the price I needed.
+ The staff will give the attention and time you need, no matter is five minutes or twenty, so you get your problem solved or your phone purchased and ready to use.
+ The staff would help you dealing with little faults in your phone, if you purchased it from them, and help you with settings and things like that, or safety measures not to get your super-duper smart phone stolen!
+ There is an in-house mobile technician at this branch, which works full time a few days a week, so he will be able to sort out many of the issues you have with your phone, for free, unless you need a spare part and your phone has run out the warranty.
+ The staff were always friendly and lovely to me!

The not so good things:
= Waiting 20 minutes or 10 in a cue is never acceptable, especially because they could easy install another desk and have an extra staff member to attend to the public.  Also, why not having cueing by numbers or waiting stools?
= Their selection of mobile accessories is poor, pricey and a bit boring! 

TIP 
Best time to visit at Spanish lunch time. Everybody is eating, cues are minimal, and service way faster.

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Fone Ezy (Perth WA)

702 Hay St
Piccadilly Arcade, Shop 24-26
Perth Western Australia 6000
(08) 6460 1866
http://www.foneezy.com.au/
Hours:
    Mon-Sat 9:00 - 18:00
   Sun 12:00 - 18:00

Phone Ezy in Picadilly Arcade is the cheapest shop for mobile repairs, and mobile and USB modem unlocking in the CBD. They also sell a few prepaid mobile combos, nothing fancy but modern, convenient and decently priced. They have a small selection of mobile accessories, but it is limited and pricey. 

The service has always been OK, matter of fact, but efficient and reliable. I go there mostly for unlocking and repairs, and the guys have always been clear regarding their service, timing and pricing; if they can't do something, they will tell you straight away. If you go a peak times, you will certainly will be asked to leave your device with them and return later. The cues are here, and not in other places at 100 or 200 metres, for a reason.  

Repairs start from 30$ and unlocks from 20$.

Best time to visit is early hours of the morning, otherwise the cues can be long and the waiting time ditto.
 
If you want fancy phones, go elsewhere. 

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