Calle Mesones, 118001 Granada
Spain
Phone: +34 958 190 162
Website
Hours
Mon-Sat 10:00-21:00
Selected Sundays
Phone House is a Spanish franchise chain (part of an International Company) that sells mobiles, mobile accessories and mobile internet and has also a repairs service. They usually have seasonal catalogues and the variety of mobile phones, mobile brands, mobile carriers and mobile and-or Internet plans, and pricing are unmatchable in Spain.
So, what makes this shop different from the others? Many things!
+ Location location. This branch is located at the beginning of Calle Mesones, five steps away from Puerta Real and five minutes from anywhere in the city centre.
+ The staff really knows their stuff. They are not just selling or repeating like lorikeets. They can advise you properly on anything you need according to your own needs. I received unbiased advice from one of the guys. I was most impressed, and I got what I needed at the price I needed.
+ The staff will give the attention and time you need, no matter is five minutes or twenty, so you get your problem solved or your phone purchased and ready to use.
+ The staff would help you dealing with little faults in your phone, if you purchased it from them, and help you with settings and things like that, or safety measures not to get your super-duper smart phone stolen!
+ There is an in-house mobile technician at this branch, which works full time a few days a week, so he will be able to sort out many of the issues you have with your phone, for free, unless you need a spare part and your phone has run out the warranty.
+ The staff were always friendly and lovely to me!
The not so good things:
= Waiting 20 minutes or 10 in a cue is never acceptable, especially because they could easy install another desk and have an extra staff member to attend to the public. Also, why not having cueing by numbers or waiting stools?
= Their selection of mobile accessories is poor, pricey and a bit boring!
TIP
Best time to visit at Spanish lunch time. Everybody is eating, cues are minimal, and service way faster.
