66, Jalan Munshi Abdullah,
Melaka 75100
Malaysia
Tel: +606-283-8333
Fax: +606-286-2611
Website: http://www.hotelhallmark.com/our-branches/hallmark-inn-melaka
The Good Things
1/ The place is centrally located, at 0 minutes walking distance from the city centre, and at 3 minutes from the picturesque riverside.
2/ The hotel has decent basic rooms with a comfortable bed and a basic set of toiletries.
3/ The prices are affordable. It is good value for money, and perfect for budget travellers or families that do not want to expend too much money while in Malacca.
4/ The breakfast is included in the price of your room, and they caters for Asian and Western tastes, so it is great.
5/ Most of the staff were really lovely and helpful, always ready to help, especially Theresa in the mornings and the young guys in the afternoon.
6/The place has many traditional eateries around (an Indian and a Chinese), and many shops around.
The Not-so-good Things
1/ the toilet is tiny, even for a small person like me. The shower is not separated from the rest, so once you take a shower the whole toilet and bathroom area is wet.
2/ I missed some tissues in the room and notepad and pen, which shouldn't be that difficult to include in the rooms.
3/ There was a pungent smell in my room, that persisted despite the opening of the window. I am not sure if coming from the carpet or from the plastic curtains.
4/ The fridge seems to get off once you leave the room and remove the room card from its slot, which switches the electricity off, so you can't leave anything under refrigeration while you are away, especially if you out for a few hours.
5/ There was a problem in my second night at the hotel, that affected all guests. There was a group of teens travelling with a bus that spend from 11pm to 3-4am shouting, slamming doors, running up and down the stairs, put the music loud, collapsed the lift. Teenagers are like that everywhere in the world. However, I expect the hotel to have and implement policies that make sure that these things don't happen, or, if they happen, to put a stop to them. Otherwise, is unacceptable.
Stayed December 2011
