> Ikea offers you anything you need for your home at affordable or very cheap prices. If you are a student, have a budget, are newly-wed, moved cities, moved countries, have and need to furnish your full house right now or buy essential items at good prices, this is your place.
> Cool design and styling. They really have an eye for colour, funkiness, simple functional well-designed items, some of them designed on purpose for Ikea by young designers, while others are replicas of well-known designers.
> Very friendly and even enthusiastic guys in their stores.
> Free metre tapes and pencils to take measurements all over the store.
> Pick up and/or delivery services are fast and very well organised. They are not cheap, but not more expensive than other private services that would do the same for you.
> I specially like some of the basic stuff for the kitchen, bathroom, pot plants area, and some of their organisational boxes. They are good quality, cheap and good looking. And no assembly or very basic assembly is required.
> They have a free concierge service at the exit of their stores, so you can leave your trolley and purchases with the guys there and pick them up when it suits you.
> They have reward points system with Ikea Family card.
> I like their meatballs with mash potato at their "restaurant". Guilty pleasure.
> They don't pay as much taxes in Australia as they should as evade plenty of taxes with dodgy well-planed evading tax systems. They make millions out of Australians like vulgar predators.
> They have inflated prices for Australians, for the same items. Booohhhhh.
> Some shops are understaffed, so if you visit during the weekend, you will be fighting for the attention of the guys in the shop.
> No online shopping in Australia except for WA and SA. Pathetic.
> Pick up service has some important downsides. They only pick up those products that are in their warehouse area of the shop, not in others, even if you buy plenty of them. You have to do that personally. Stupid!
> The delivery is just for bulky items. They don't want your small items. If you push them, they will take them to your place BUT you are responsible if they get broken or get lost. They are not liable. Seriously... Outrageous.
> They don't transfer items from one shop to another. Say you want a chair that is available in shop A but not in shop B, they don't care, you go to the shop yourself, they won't bring it for you to the shop you live close by.
> If an item is out of stock, you cannot leave your details for them to inform you that the item has arrived. You have to keep checking their website. Of course, you cannot prepay and reserve any item. And of course, they don't tell when approximately is the item going to be back in stock. They give a dam about you.
> Some of their products are cheap and will do for an emergency, but they are crap. If I had the money I wouldn't go to Ikea. As simple as that.
> I hate flat packing, with a passion. But there is no option because if you want your things properly assembled, you do it yourself or you pay a fortune to other people to do that for you. Bring me the old furniture shops. That was customer service as it should be.
> If you just want to buy a couple of things you have to walk like a kilometre to get to your thingie.
> The coffee in their restaurants is very cheap, refillable, but you won't want to refill, ever :D.
> I never experienced the benefits of their rewards card. I got plenty of promotional emails instead, and some of the discounts to members were so ridiculous that bordered insulting.
NOTES
+ The assembly service they offer is overbooked most of the time, meaning there is a waiting list or it will take them a while to go to your place. But most people buying in Ikea need those items right now. Buy a proper screwdriver and set of tools, that will get your things assembled faster. Otherwise, assembly guys are everywhere these days, check the yellow pages online.
= I love their assembly instructions pages, no words. Effective in most cases, but not always. Like they treat us like 3-year-old customers.
- So much style and the style of the uniform of the staff is dreadful :O.
