Crown Promenade Perth (Western Australia)

Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia Phone: (08) 9126 7118 
Photo courtesy of the Hotel website.  

I've been to a few hotels in Perth along the years, mostly for work purposes, and paid similar prices in some; comparing value for money, level of service, level of comfort, and styling of the rooms, the Promenade is in my list of happy and repeat, something that none of the others has achieved. You get the posh treatment without blowing up your budget. Here a wrap up of my experience

THINGS I LOVED
+ Very helpful polite staff at reception, concierge and cleaning. Some of them extremely friendly.
+ Great bedroom! Quiet, spacious, trendy, beautiful and very comfortable. I was upgraded to a room with spa-bath and Nestpresso machine, and I was in heaven!
+ Very good comfy mattress. Firm but not hard on the back.
+ The plush robes are fabulous!
+ Kettle and tea/coffee facilities in the room.
+ TV with plenty of national and international channels.
+ Great variety of quality toiletries and very good quality towels.
+ Very comfy table and chairs to work in my room.
+ Buffet breakfast at the in-house café. Pricey, but really good. They don't prepare coffee for you, but there is a decent coffee machine that prepares it for customers for free. A guy called Scott at the eggs cooking area went the long mile to please me and every other customer there!
+ The 200$ bond turned out to come handy. I ended dining and coffeing in the complex a lot, so I diverted all my expenditure in the complex to the Promenade. I got the remaining unused bond back before my departure.
+ Free general Crown Internet worked great, fast and no limit for browsing and general emailing and photo uploading. It demands re-login every hour or so, though.

THE SO-SO
> Location is a bit out of town. Nothing beside the Crown Complex, so if you want to shop around or have a coffee in a proper café, there is none but those of the different hotels in the complex. I had to take a taxi to the city, and Perth is not a cheap place for taxis.
> The pillows. Huge and soft, but not the best if you have neck and shoulder problems.
> The wardrobe is perhaps the biggest let down in the room. Not much space inside for a person, even less so for two, and not even a horse to put a big suitcase on in the corridor either.
> Small OK outdoor pool.
> Small crowded lobby and not specially charming, comfy or inviting.
> Ugly view from my room.
> The in-hotel café doesn't have breakfast a la carte. Proper coffee is paid separately.
> The guests' Internet didn't accept the correct login data I was giving. So I used the general Internet in the complex and was great. I took my own portable Wi-Fi hotspot for work and used that for work-related Interneting and mailing.
> Just one café in the building.
> No spa, beauty or hair salon. They are in the other Crown hotels, at a five-minute walk. At least the spa in the Twin Towers is overpriced for the services they offer; you will be paying mostly for the fab premises. Go elsewhere.

OVERALL
I loved this hotel!

Read More

Broadwater Resort Apartments (Como, Western Australia)

137 Melville Pde, Como, Western Australia 6152, Australia 
Phone: +61 (08) 9474 4222
Photo courtesy of the hotel.

I have a very good experience in this aparthotel. Not posh, but really comfortable, great service and well located. Here a wrap up of my experience at this hotel:

THINGS I LOVED
+ The staff were very welcoming, friendly and helpful, one of the best team I've found in my visits to Perth. Truly delightful. It makes the whole difference to me. They go out of the way to help you with anything.
+ The apartment was good sized for a couple or a person travelling alone, and had a full kitchen and basic cooking and table serving tools. Washing machine, drier, dishwasher, microwave, everything. I felt at home.
+ Good firm king mattress!
+ Huge flat TV in the living room and also in bedroom, with a great selection of channels.
+ Wi-Fi was fast and reliable and the line didn't drop at all despite me being online all day.
+ Jacuzzi in bathroom! Good quality towels. Plenty of decent toiletries and hair dryer.
+ Huge balcony facing the pool, with two chairs and a table.
+ Air-conditioned apt. My room was in a shady corner and quite cool so I didn't need to use it but for a couple of hours.
+ 5 minutes away from an IGA supermarket and several cafes, some of them very cool..

THE SO-SOS
- No business desk or chair in my apt even though I booked as a business traveller.
- No lift and two sets of stairs. The girl at reception helped me with my heavy bag (so sweet!).
- The apt would need of a lift me up regarding style, as it feels a updated and chunky. Too much brown! I would start by replacing those horrible photos they have hanging from the walls.
- The bathroom was a bit outdated. The bath a bit too high for a short person like me. Also, the water mixing somewhat flaked after five minutes under the shower, so I had to open the taps more to get a decent flow of water.
-Not many power points in the living room.

Room Tip: If you are bringing heavy suitcases ask for lower ground rooms, as some of the rooms are only access...

See more room tips

Read More