I have bought many times from The Iconic, and they are legends.Dispatch and delivery has always been super-fast pre-COVID, and decently timed during COVID.
>Their website is very clean and easy to browse and their search tool quite refined. I find the mix of casual and posh styles, local and international names, normal and curvy sizes, average to excellent quality, generic-ish brands to very well-known brands, clothing and accessories, and pricing terrific.
> They have average-sized models and curvy models, all gorgeous, to showcase the clothing. They also have people from different races.
> Returns are super-easy and free and you can get your money back or rewarded credit for further purchases.
> Their wish-list and boards are very useful. If desired, you can receive email notifications with updates re the products in the list just in case you are mad about anything.
> Great discounts all year around, and some of their outlet items are a total bargain.
If you subscribe to your newsletter is 20 bucks off your next purchase and you can cancel any time.
DOWNSIDES
> One of the main downsides to me is the fact that many of the accessories are not photographed on people but on white backgrounds, which is great to see the product itself but not so much to get an accurate idea of how the product looks on a real person re length, size and overall look.
> The items in outlet and sale cannot be exchanged or returned, which is a bummer because sizing is fanciful and you could order something in your size and fits larger or smaller than usual. If you cannot return it, you won't be able to wear it at all and would have been a waste of your money.
> This being an iconic Australian brand, I truly miss the presence of more Indigenous Australian models in the photos.
