93100 Kuching, Malaysia
Tel. (+60)82/222888
Fax. (+60)82/222999
Email: H6332@accor.com
Website: http://www.pullmankuching.com/
GOOD THINGS
+ Centrally located to visit all the sights. Close to the riverside, nice restaurants and the heart of the city.
+ Great room. Huge in size, very welcoming and well layered out. Very comfortable and homey. The bathroom was divine.
+ The hotel is above a recently-opened shopping mall (Star Hill), where different affordable Asian restaurants and coffee shops can be found.
+ Good set of toilet amenities.
+ Checking out at 12pm is also great
+ Free newspaper every morning
+ One hour free Internet in the room. It is fast, and enough for checking emails and uploading a few files. No speed or giga upload limit.
+ The Malaysian staff were especially friendly and welcoming, especially Sanusi. The cleaners and housekeepers were delightful as well as the girls at the coffee shop and the special events desk
BAD THINGS
+ Crowded insufficient plugs in the room!
+ No free Internet in the rooms. So the last century. Three star hotels are doing so already!. Moreover, they have stupid Internet policies, and blocking sites like Multiply that is less dangerous than Facebook. Reason given: it is a sharing place. Senseless! As a result I had to stop posting in my blog and sharing my photos. Thanks Accor...
+ Lobby looks and feels like an airport corridor: too big, you might need a skate to move around the lobby, too shiny, too pretentious, too impersonal and unwelcoming. They should refurbish it and divide the space differently, so it feels more welcoming to the customer.
+ A bit chaotic reception desk with some misinformed and unwelcoming staff.
+ Unwelcoming guy at the Tour office. Some people should practice smiling every day and say thank you to customers, too! It seemed that he was annoyed because I was trying to book some tours. Ridiculous!
+ The coffee at the lobby cafeteria is not good and overpriced.
+ Mostly a business hotel.
Room Tip: If you are visiting during New Year or Chinese New Year, ask for a room that does not face the pool...
See more room tips
Stayed January 2012
