Showing posts with label paid tests. Show all posts
Showing posts with label paid tests. Show all posts

2/22/2020

Userlytics (Online Platform, Paid Tests)



This is a review of my experience as tester.

Userlytics is a legit company offering UX tests to testers from around the world. In fact, this is the only site that got me a test on the same day I registered. 

 POSITIVE
Unlike most usability tests companies, they don't require an entry test. It is great for testers. If they perform well, no test was needed; if they don't perform well, they'll get low ratings and won't get many paid jobs. 

They don't ask for too many personal details when you join. That is, they don't profile you as hardly as other companies do. 

You can cancel your account any time on your own if you aren't happy with the opportunities they offer. 

They have a nice simple app recorder for Android. You don't even have to login, because, when you get an invitation, there is a unique code with your details that you can use instead; this makes the login into specific tests way faster.Their desktop recorder is easy to use, very intuitive, and also works by code.  

They do send you tests and pay you for them.

Customer support is existent and relatively fast. 

NOT SO GOOD
The fact that they don't make you do an entry test tells me that their panel of testers is way inferior to any other company's panel.

For the test to be considered payable, one has to produce a proper recording. That's totally fair. However, as they provide the recording programs, and they aren't very good, any malfunctioning due to their incompetence, will result in you spending your time in producing an unusable test that won't be paid.  
  
Both their Android and Desktop recorders are sub-par, full of bugs and a clear indication of the company's caliber. If an UX company does not have a reliable system to record their tests, why would anyone want to pay for their services? My experience is that their Android app is not reliable, so you might end wasting your time for no income, and in my case also conflicted with my phone, and that's never good. The desktop recorder is bulky and interferes with testing. In my case, it started uploading my video without me touching anything and while I still was recording the test. Fortunately, I found a way to stop it. Then, the file, about 15 minutes long, took a good amount of time to get uploaded.


Customer support is really idiotic and unnerving. They are unable to provide specific instructions to fix any issue you might have with the app. "Check your settings for accessibility" is not a reply to the question, "What exactly do you want me to check for this specific problem?" You know, testers have the basics under control, that's why they are testers. It is innate. You would not bother CS for basic stuff on your phone.

You cannot update your PayPal email yourself, you have to contact CS. However, since they are quite incompetent, you will find problems to do something as simple as that. In addition, sharing personal info via email is a no-no for security reasons.  I had to exchange a considerable amount of emails for them to do that would not do it because I was writing from another email, the one I wanted to link to my new Paypal. I was so unnerved that I decided to erase my account without being able to change anything. They could not find me in the system, even though I provided them with a valid email account.  

IN SHORT
The company line is "The most advanced user testing platform". Having been a tester for them, and having experienced many other UX testing companies and platforms, the tagline is just bragging not something that reflects what I have experienced. I do tests for many online companies and this is perhaps the less advanced, the buggiest. 

They are a legit company, so I don't think you have anything to fear, if you get a test and do it, and their recorder works, you will be paid. However, there are greener pastures out there. Just saying. 
 
REPLY FROM THE COMPANY ON 9/1/24
Thank you for sharing your comprehensive feedback about your experience as a tester with Userlytics. We appreciate your positive remarks regarding the ease of entry, app recorder functionality, and prompt customer support. However, we understand your concerns and frustrations with the number of available tests, the quality of recording programs, and the challenges with customer support.

Your insights are crucial for our continuous improvement, and we're actively addressing the issues you've highlighted. We apologize for any inconvenience caused and value your continued support as we work to enhance our platform.

Best regards,
Userlytics

2/07/2020

Respondent (Online Platform, Paid Tests)


 
 
This review is as tester for this site.

There are a few paid tests, studies or surveys available on this site, at least for some parts of the world.

Truth be told, the projects they have pay more than well, but they are directed to super specialised business and professional people in leading positions in their companies, those who are already earning a fortune, so why would they want to waste their time doing a paid test or survey?

Unless you work on very specialized fields, you won't be able to take any test even if you have a high level of education.

I was there for several months and never got a project I could take. 

The surveys to participate in upcoming projects never actualized in anything concrete, even though they were asking for every-day sort of things for which you don't require any preparation, education or nothing.

If you want to earn some money this is not your site unless you are already a well-paid individual in top leading jobs in certain companies, specially tech.
 
I didn't like the fact that they somewhat force you to put a photo of you, even though don't provide you with anything.  

Besides the member area as buggy, which says a lot about a company, as every time I would log in, I would get the message that I had already had three screeners on a day and I could not take more. In fact, I had taken none that day or most days. So that's a bug, right there. 


It has been a waste of time for me, and I don't recommend the site at all. I guess they collect your personal data and that's their biz, playing with it, or using it, or whatever. 

 Avoid.

12/19/2019

Validately (online platform, Paid tests)




This is a review of my experience as tester.

They are a legit company and pay $10 USA per test. 

Like many other UX companies, you have to pass an entry test, not paid, to be admitted. Once you are, you fill-in some general info about your demographics and wait for the tests to be thrown at you. 

You are informed of any test by email, not on the site. That is, there is no member area or dashboard for testers on their website where to find the tests.  You just get the link if something matches your demographic. Click on the test link and follow the prompts. To do the test on the desktop you have to use Chrome browser and install their recording extension; on the phone, you have to download their app from Google Play. 

Although they do send tests often, they don't seem to have the volume of tests that other UX companies have, so testers are like hungry zombies at the smell of a healthy human. Once the email arrives, even if it takes you three seconds to open it, the page is already locked and shows a message saying that there are too many testers trying to access the test at the same time, try again. You keep trying, by reloading the page, to not avail. Then, the test is over and you got nothing. Or simply, you get there and, in the unlikely case no one is fighting for the test, you get through the screener and this one rejects you. All of these situations are very frustrating. 


The phone app is really nice and user friendly, definitely the best I've tried from different companies. However, it could be better designed. If, by mistake, you press step two without having finished step one, there is no arrow or way of going back, not even by using your phone back arrow option.That's bad design.

Once you perform the test and it's uploaded onto the cloud, you'll receive an email saying that they've got it, that they'll  review it within seven days and, if accepted, they'll pay you in the following seven days via PayPal.

It takes about 7 days for the test to be reviewed, and if the rating is acceptable they immediately pay you by PayPal, which is really nice.

Unless you fit their preferred demographics, you won't earn much there. That's at least my experience. So there are greener pastures out there; this is a sort of small shed you keep just in case it rains something, if you know what I mean.

Still, they are reliable and have a good deal of business.

12/03/2019

Enrollapp (Online Platform, Paid tests)


They were previously called Zurb. This is a legit company, it is just that, while they wait for you to receive a test, if any, they will profile very accurately, with your help. Genius! 

Easy to join. Very fun and likeable website, with that lovely cow walking while you reply to the site queres. 

They start profiling you, hard core, from the beginning, in ways that I don't think I would like to be profiled or I am comfortable with. Of course, they might come and say, it is all voluntarily, you do it because you want (no, I need money, mind you, that's why I am here). Supposedly, they are getting your info to provide you with the right test or survey. Questions are very specific about you and your finances. 

I suspect that they are data collectors, a la Google, just done in a more fun way and having you replying directly to the questions, no machine involved. I know for sure that they don't need of all that info for you to take a test. Their privacy policy also seems legit, but if you read between the lines, you will see that very personal information is collected through the tests themselves, and also that they can share your data, just removing your name and personal details. It smells fishy. My impression.

They might provide legit work, but that sort of profiling shouldn't be allowed or legal!  So, needless to say, I left soon after joining.  I might be totally mistaken, for sure, but the questions about my bank account are too precise to be random or innocent.

 Avoid.

TrymyUI (Online Platform, Paid Tests)


To be accepted you have to perform a free test, which will be examined. If you are considered fit, you will be part of their panel of remote testers. You need to download a program that will allow them to record your screen and voice and tests will be done in real time. Tests are paid well and you won't spend much time on each. 

They are the most didactic of the bunch. Before you start your acceptance test, they explain to you how the system work. You have to download a mini program, very easy to use, that will do the recording and uploading, so they take the time to explain to you how it works. None of the other companies bothers, so that's really cool and considerate.

These is a legit company, but if you are remote tester, might not find any source of income here.

They do email tests according to your demographic, but there are so many people waiting for them, that you'll be lucky if you get any.

It happens to me, all the time: I takes me barely three seconds to open the browser with the emailed link and I get the message that someone is already taking it, or the test is no longer available. So I guess the other person received the mail before I did.

It might be my demographic, but the only test I did, for free, was the entry test. I've been there for some weeks and I was able to open a test that wanted a question answered, and after doing so, it said that it didn't fit the profile they are looking for.

So, money earned, zero.

They work this way: There are a bunch of hungry dogs in a pit separated by fences. The bosses throw a steak and decide that the white dogs are the ones will better benefit from it, so they do so, and the bunch of white dogs fight for the steak. The one who gets it, gets fed, the rest of white dogs, black dogs and brown dogs will get nothing. Would you want to be there or move to a place where there are more steaks and the dogs are not in a pit? Your choice.

It might work for you, if you are student, or have children, or who knows what is the most popular demographic. Otherwise, you will be receiving emails that never lead to anything. 

I quit.