Flying internationally with Qantas is still very enjoyable and a good experience, but not as good as it used to be. However, they still have comfortable planes, good generous meals, a great entertainment system, very helpful cheerful staff on board, and, since everything is bigger in Australia, they usually allow travellers to check-in more kilos than other airlines. What I miss these days in Qantas is the finesse and generosity in the service they used to have.
Qantas Domestic has always been my preferred carrier for domestic flights in Australia. They are very good value for money and the broad smile and care of the Qantas staff on the plane makes a difference to me. The customer is their focus not the uniform they are wearing, or to have fun on-board. Some of my domestic flights felt like an international flight minus the price, as the plane and the on-board service was fantastic and similar to the one they offer for International flights. Other times the planes were smaller, not as comfortable and spacious, but the service was still great regarding courtesy and professionalism of the staff, quality of the meals and entertainment program. Their pricing is great for domestic, at times the same price as with a budget airline, other times about 10-50 bucks more, like the last flight I bought with them, 10 bucks more and a whole world of goodness for those. I pay happily the difference because there is a huge different in service, for the best, with Qantas Domestic. One of my friends and his wife don't travel Qantas domestically, and they are Australians!, and I think this is a huge mistake :)
