This is one of those quintessential Australian brands and products that will never leave your beauty case, travel kit or first-aid kit. A magic potion, the traditional type.
This is not only a cheapie, but it also makes wonders for my lips, small burns and any itchiness, even those annoying mosquito bites that seem to like my legs so much. I thought that it was just me being an enthusiast about the product until I got a bingo! moment when my former GP recommended it to me for some itchy patches I had in my body; to my surprise the product worked for those and no drug was needed.
The tubes are small but last forever, not to say the jars. I had one of the latter on my bedside table for years!
This is a 100% natural product, which is always a bonus. This is a very cheap product, which is another bonus. This product has an unique ugly look, which is not a bonus.
An awesome product overall. Perfect for travelling, as well.
SilverBeauty Is a family home-based business settled in NSW that commercialises a few lines of Natural, organic and Arjuvedic beauty and body products (men, women, and babies) that are fabulous in quality but low and mid-priced: Reniu (Fiji), Shahnaz Hussain (India), and DesertPea Australian Native Skin Care (Australia).
RENIU is what brought me to them. Reniu's body and hair products are produced in Fiji and use as a base organic virgin coconut oil that is then infused with natural fragrances of Tiare, Frangipani, Watermelon, Pineapple, White Gingerlily, Passion Flower, Star Fruit and Coconut. David Jones used to sell Reniu, until they decided to discontinue the line to the dismal of a large group of devotees, me among them. Reniu smells of what they package says it is, and the scents are fresh, natural and noticeable; if you don't like any of these scents, the brand might not be for you. If you like them, you'll be in heaven. Still, the coconut scent is wonderful, and the most subtle and neutral of the lot. The pineapple and watermelon scents are great for shampoo/conditioner and natural soaps and if you want to use the products on children. I have used all their products in the past, and my number one, without a doubt, is their coconut sugar body scrub, which is fantastic and leaves your skin like the one of a newly-born baby. The whole range of products is great.
SHAHNAZ HUSSAIN'S herbal Arjuvedic cosmetics are renowned in India. Her cosmetics creams are emollient, very rich, well priced (for Westerners, at least) and luxuriously packaged. However, their rose scent is markedly pungent, not my liking, and can put off anybody with a delicate nose. If you decide to try them, use them as night creams, as the scent won't bother you as much.
I have never tried the Aussie brand.
THE SILVERBEAUTY'S WEBSITE is very simple in design, but very effective. It looks a bit amateur, but it is very practical and easy to browse and shop from. This is a home-operated business, so I don't expect their website to be as professional, good-looking or well designed as those of a big business.
SHOPPING ONLINE from SilverBeauty is very easy, and you can check-out as a guest or as a registered customer, and pay using your credit/debit card or PayPal. Even if you check out as a guest, SilverBeauty will open an account for you and let you know, just in case you decide to use it; it comes handy for checking your order status and having a wish list.
An order confirmation email is sent right after you make your purchase. They dispatch your order very fast using Australia Post as a carrier, and you will get your parcel in four or five working days. They claim an average of 72 hours, and this was the case with my order.
The shipping and handling fees are quite low, but they are not clearly stated in the website, and you will find them while checking out. Ordering a bunch of products instead of individual ones always pays off, always. You can return your order and get a refund if you send them within seven days and the products are unopened.
SiverBeauty's customer service is very friendly and prompt to reply any query. I always have queries!
ROOM FOR IMPROVEMENT
> The welcome page in the website should be revamped, so it looks more professional and appealing.
> They should include more details about shipping and handling in the Shipping area. It does not cost much explaining ways of shipping, costs of shipping, and that sort of thing.
> They should make sure that once orders are dispatched, customers receive an email confirming that this is the case, and also that "your order" status is updated in Your Account area.
> Their privacy policy sounds a bit dodgy.
MIND
/ They only sell to Australia. If you live in Australia, this is kinda of great :)
/ The body oil and body scrub by Reniu have a high concentration in coconut oil, natural one. This means that in winter the product tends to solidify and in winter is liquid. A bit of a bother, but you know this is how natural oils naturally react to temperature changes, and you buy the products because they are natural, right?
MooGoo is an Australian company that specialises in natural hypo-allergenic low-in-chemicals cosmetics and body care products. The brand started with an adaptation of an cow udder cream to the treatment of eczema and psoriasis, and has become a successful ever-growing cosmetic brand. At present, they sell, skin, scalp, hair and body products, and special creams for eczema, psoriasis, acne, sensitive skin, and much more. The
pricing is very good, more or less the same price you would pay for any
commercial moisturiser or cosmetic product, but way better, way safer, way more natural and it is Australian made and operated.
The success of the brand is due to mouth to mouth advice, which says a lot about the company and the quality of its products. In fact, I myself learnt about it thanks to Jenny B., who mentioned the brand in one of our Yelp outings. I have been told that this is the case with other people, too.
I have tried many of their products and they are all great.
MooGoo products can be purchased from different pharmacies and natural remedies shops throughout Perth. However, my experience is that none of them has the full range of MooGoo products, at least the four places I have visited so far. This makes MooGoo's Internet site perfect for shopping everything you want in one transaction.
MooGoo's website is easy to navigate, informative, colourful, bright and fun. A cow is looking at you no matter where you go, always. Shopping from the website is no fuss. You have all the products listed, and its ingredients and virtues clearly displayed and commented about.
You can check out as a guest or as registered customer. They accept payment by credit card, Paypal and Internet direct deposit, and orders over $50 are traceable. Many of the products have similar prices, or slightly cheaper, as the prices they are sold in the Perth stockists I visit. There is flat rate of 6.90 Dollars for any Australian shipping order, which is not bad if you order many things at once. International orders have the shipping fee waved, unless their heavy shampoo and conditioner bottles are in your cart.
Shipping is fast, and it is express for Western Australia, Northern Territory and South Australia. If you are not at home, you can opt for delivery at the door -but no responsibility accepted if lost- or deliver through Post Office, which is great. My parcel contained a generous sample of one of their creams, which was a nice surprise. We all love freebies, don't we? Their packaging is great with straw fibres used as filling. So organic, environmentally conscious, and very "cowy" indeed.
Customer service is based in Australia (Monday to Friday) and the lady at the other end of the phone was extremely helpful and nice.Their answering machine has a cow's moo as introductory greeting, which is kind of funny.
MooGoo international expansion has started, with branch websites starting to operate in UK, Ireland, USA, and Malaysia, and stockists overseas starting to be found and listed.
ROOM FOR IMPROVEMENT
1/ Tracking device should be provided even if you are not a registered customer.
2/ I love cows and MooGoo's website, but I think they could improve a bit their packaging. What works for a website or a booklet is not that appealing for a cosmetic package. At the moment, the brand looks like a baby products brand. This is not a complaint, I like the Swiss-ish fresh looking of the brand, but other packaging would help the company to sell better. Their cleansers bottles are, however, an example of how to pack something in a very appealing way and catch the eye of customers who have never heard about the brand before.
3/ The Delivery Company that MooGoo uses should be advised to leave written notice of visit if nobody is at home when they visit. I had to call Customer Service because I did not know if the parcel had been sent, was lost or where had been taken.
