Corner William St & Murray St Mall
13 62 13
(08) 9428 1900
Tranperth Info
This much needed station opened its doors in 2007 at the corner between William St and the Murray St Mall, coinciding with the opening of the new Mandurah train line. It is a stop for the Mandurah, Joondalup and Clarkson's train lines.
THE GOOD
- It is in the heart of Perth CBD, easy to access for regular an disable commuters or mums with proms.
- The place is squeaky clean and shiny, and very pleasant.
- The colour-coded flat signing is very easy to follow. You will hardly get lost here, not even if you venture and walk the pedestrian underground passage connecting this station to Perth Central.
- They have a very efficient information system. There is a Transperth information kiosk, stands with timetable brochures, electronic boards at the entrance and all over the place (with info about minutes left for the next train to depart, platform number, and number of cars) plus voice over messages informing of the arrival and departure of the trains, and giving security messages.
THE NOT SO GOOD
Despite everything, the station is not as customer friendly as it should be, especially taking into consideration that it is five years old.
* The seating area and number of benches is ridiculously small.
* Perth Underground does not have public toilets in the premises, not even a paid rest place. Shocking!
* The first thing you notice before you get to the platforms is the largeness of the corridors. Even if the train is full at peak hours. It is great having lots of room to move around without having other passengers rubbing your shoulders. Still, the space is large enough to be used to provide commuters some services.
ROOM FOR IMPROVEMENT
- Public Toilets needed right there right now.
- A Rest Room rea is needed.
- More seating benches are needed at the platforms and in the corridors. There is room for them!
- A newsagent kiosk and takeaway coffee/food kiosks could easily fit in the corridors and pedestrian walking area, as well as any sort of Japanese Style vending machine. It would be a good source of revenue for Transperth, and beneficial for businesses and commuters.
- Make the Transperth info office more eye-pleasing. At present, it looks like those found in stations built 20 years ago - Ugly and unfriendly. Are we in 2012 yet?
Please, Transperth Masterminds, think about us beyond we getting onto the trains.
MIND
For non-regular users of Transperth, Perth underground is not Perth Station or Perth Central, which always refers to the Central Station located between Wellington and Roe Streets and facing Forrest Place.
ALSO MIND
Although the electronic boards show info about the Fremantle and Midland lines, you have to go to the Perth Central to catch those. If you enter Perth Underground, you have about 300 metres of pedestrian underground walk to get there. I always find more pleasant walking the city, and it takes you the same time. Unless you are changing trains of course.
