10/19/2019

Wapa di Ume Resort & Spa (Ubud, Bali, Indonesia)



Head photo courtesy of the resort website.

Banjar Bentuyung, Gianyar, Jl. Suweta, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia
Hotel Website
reservation@wapadiumesidemen.com
+62 361 973178

THE GOOD
> Gorgeous staff. They make the impossible to make you feel welcomed, to help you with any query or wish. Genuine hard-working and friendly people at the reception, as well as the butlers, gardeners, waiters, and cleaners. 
> Large spacious room and bathroom. Comfortable firm mattress and humongous bed! Great set of toiletries with a wonderful scent, suitable for both women and men. 
> Luscious green gorgeous rice terrace surroundings, gardens, fountains, sculptures and decorations throughout the estate. Serene bucolic atmosphere. The main noise you get in the area is that of the frogs, geckos, birds, and crickets and, when it rains, from the rain. You can see the little animals walking around, and it is like being in the countryside with all the comforts of the city. One can unwind and relax. 
> Excellent fast reliable wi-fi. 
> Good satisfying breakfast included in room price. Many options, Western, Indonesian and a la Carte. Delivered to your room if requested. The restaurant is gorgeous, especially on non-rainy days with views to the fields, so it's worth going there. 
> Two bottles of water provided in the room and another two in the bathroom. If you need more, call reception ad they will supply more at no cost. 
> Shuttle to/from Ubud every hour on the clock. 
> Umbrellas provided for each room, as well as sleepers and robes. 
> Gorgeous communal pools, on the small side, but in wonderful settings, which make them special. 
> Free activities, like a tour of the surrounding rice terrace, yoga sessions, and coconut palm leaf craft workshop. 
> In-situ spa. 

THE NOT SO GOOD
> The photos shown for my room on Booking.com correspond to another room, not mine. I was expecting a balcony, as photographed, but there was none. 
> Wardrobe too small for two people! 
> Curtains difficult to open and close; the one on the front door was especially annoying as the entrance to each room is lighted at night and I had difficulty sleeping as the curtains could not be totally closed. The rails and/or rings should be changed to allow a more natural use of the curtains. 
> Very noisy mini-bar, especially noticeable at night. 
> Bulky impractical "make my room" sign. 
> No TV or music. Not a problem for me, but it might be a problem for other travelers. 
> Security box a bit too high for a small lady! OK for most men. 
> Prices in menu in restaurant, bars, and spa do not include govt taxes! Why note showing the full price tax included? Spa is lovely but overpriced, and so are the prices of non alcoholic drinks. 
> Some the information regarding pricing of taxis, drivers, tours etc. outside those offered by the hotel, were misleading and always on the upper side, as they told me to pay more than I should according to locals. 

Holiday Inn Express Kuala Lumpur City Centre

Head photo courtesy of Expedia.

84, Jalan Raja Chulan, Kuala Lumpur, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Hotel Website
+60 3-2028 8888

This is a very good simple hotel in the heart of KL that offers everything you need in a short stay or stopover for a very affordable price, and has easy access to KL main sights, shopping malls and eateries. 

Herewith a wrap-up of my experience.
 
THE GOOD
> Great location, at about 12 minutes walking distance from the heart of KL, where you can find the posh Pavilion Shopping Centre, the affordable Fahrenheight 88 Shopping Centre, the Lot10 underground Malaysian and Japanese eateries, the monorail, and much more.
> Safe and secure hotel and rooms. Overall, I found the corridors and common areas quiet.
> Spotless common areas and rooms.
> Spacious room for a budget hotel!
> Good comfy mattress and pillows.
> Plenty of power points and light points in the room.
> Safety box, 2 bottles of water and coffee/tea facilities in the room, plus an empty mini-fridge, which I always find super handy to bring in goodies you want to buy and consume indoors.
> Fast reliable internet during your stay. If you are going to be around after your checkout, they kindly offer you a complimentary guest connection for you to use while in the lobby.
> Acceptable varied buffet breakfast included in the price.
> Staff are welcoming and willing to help.
> Tour desk has good prices
> There is a Family Mart, a decently sized grocery store with some simple eateries inside, plus two other posher cafes at barely 100 metres from the hotel.

> The three lines of free city loop buses can caught in the bus stop across the road.   
> Plenty of metered taxis around.



SO-SO
The Lobby is comfortable enough, but they could make an effort and revamp it a bit.

DOWNSIDES
>The escalators that go from the ground level to the lobby didn't work any of the days I stayed there. 
> The many lifts in the building can take quite a while to stop at your floor.
> Tiny wardrobe for a person, not to say for two.
> Staff need further training to reply questions about airport transfers to/from hotel.
> Tour desk only works with 2 people or more, forget it if you are traveling on your own. There are barely people visiting the desk and it is because they seem not to be interested in doing business, if you know what I mean. 
> No massage center or beauty salon in the premises. 
> If you happen to come down for breakfast at, say, 10am, you will find that they don't refill the trays, so you might find very little to eat. Some of the bakery goods are in a bakery cabinet to be kept warm, but the cabinet wasn't turned on and they were cold.



MIND
> Toiletries aren't available. You will find dispensers of soap/shampoo in the bathroom, and have to request other things at reception. Hair conditioner is not provided either at the room or at reception. It would cost nothing providing a dispenser of conditioner and another of body milk.  
 > Tourists are charged 10 Ringitt per day, so those fees have to be added to your booking fees later on, if you are booking online.
 > Lobby is on the first floor, not on the ground floor, which would be handier.
> There is a transfer desk outside the hotel, apparently not linked to the hotel. They offer private transfers at the usual rates, which are way higher than the taxis or Grab cars around.

> It takes around 1 hour to get to/from the airport.  A metered taxi, Grab or arranged taxi driver will cost you 65-85 Ringitt.