84, Jalan Raja Chulan, Kuala Lumpur, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Hotel Website
+60 3-2028 8888
This is a very good simple hotel in the heart of KL that offers everything you need in a short stay or stopover for a very affordable price, and has easy access to KL main sights, shopping malls and eateries.
Herewith a wrap-up of my experience.
THE GOOD
> Great location, at about 12 minutes walking distance from the heart of KL, where you can find the posh Pavilion Shopping Centre, the affordable Fahrenheight 88 Shopping Centre, the Lot10 underground Malaysian and Japanese eateries, the monorail, and much more.
> Safe and secure hotel and rooms. Overall, I found the corridors and common areas quiet.
> Spotless common areas and rooms.
> Spacious room for a budget hotel!
> Good comfy mattress and pillows.
> Plenty of power points and light points in the room.
> Safety box, 2 bottles of water and coffee/tea facilities in the room, plus an empty mini-fridge, which I always find super handy to bring in goodies you want to buy and consume indoors.
> Fast reliable internet during your stay. If you are going to be around after your checkout, they kindly offer you a complimentary guest connection for you to use while in the lobby.
> Acceptable varied buffet breakfast included in the price.
> Staff are welcoming and willing to help.
> Tour desk has good prices
> There is a Family Mart, a decently sized grocery store with some simple eateries inside, plus two other posher cafes at barely 100 metres from the hotel.
> The three lines of free city loop buses can caught in the bus stop across the road.
> Plenty of metered taxis around.
SO-SO
The Lobby is comfortable enough, but they could make an effort and revamp it a bit.
>The escalators that go from the ground level to the lobby didn't work any of the days I stayed there.
> The many lifts in the building can take quite a while to stop at your floor.
> Tiny wardrobe for a person, not to say for two.
> Staff need further training to reply questions about airport transfers to/from hotel.
> Tour desk only works with 2 people or more, forget it if you are traveling on your own. There are barely people visiting the desk and it is because they seem not to be interested in doing business, if you know what I mean.
> No massage center or beauty salon in the premises.
> If you happen to come down for breakfast at, say, 10am, you will find that they don't refill the trays, so you might find very little to eat. Some of the bakery goods are in a bakery cabinet to be kept warm, but the cabinet wasn't turned on and they were cold.
> Toiletries aren't available. You will find dispensers of soap/shampoo in the bathroom, and have to request other things at reception. Hair conditioner is not provided either at the room or at reception. It would cost nothing providing a dispenser of conditioner and another of body milk.
> Tourists are charged 10 Ringitt per day, so those fees have to be added to your booking fees later on, if you are booking online.
> Lobby is on the first floor, not on the ground floor, which would be handier.
> There is a transfer desk outside the hotel, apparently not linked to the hotel. They offer private transfers at the usual rates, which are way higher than the taxis or Grab cars around.
> It takes around 1 hour to get to/from the airport. A metered taxi, Grab or arranged taxi driver will cost you 65-85 Ringitt.
