10/19/2019

Wapa di Ume Resort & Spa (Ubud, Bali, Indonesia)



Head photo courtesy of the resort website.

Banjar Bentuyung, Gianyar, Jl. Suweta, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia
Hotel Website
reservation@wapadiumesidemen.com
+62 361 973178

THE GOOD
> Gorgeous staff. They make the impossible to make you feel welcomed, to help you with any query or wish. Genuine hard-working and friendly people at the reception, as well as the butlers, gardeners, waiters, and cleaners. 
> Large spacious room and bathroom. Comfortable firm mattress and humongous bed! Great set of toiletries with a wonderful scent, suitable for both women and men. 
> Luscious green gorgeous rice terrace surroundings, gardens, fountains, sculptures and decorations throughout the estate. Serene bucolic atmosphere. The main noise you get in the area is that of the frogs, geckos, birds, and crickets and, when it rains, from the rain. You can see the little animals walking around, and it is like being in the countryside with all the comforts of the city. One can unwind and relax. 
> Excellent fast reliable wi-fi. 
> Good satisfying breakfast included in room price. Many options, Western, Indonesian and a la Carte. Delivered to your room if requested. The restaurant is gorgeous, especially on non-rainy days with views to the fields, so it's worth going there. 
> Two bottles of water provided in the room and another two in the bathroom. If you need more, call reception ad they will supply more at no cost. 
> Shuttle to/from Ubud every hour on the clock. 
> Umbrellas provided for each room, as well as sleepers and robes. 
> Gorgeous communal pools, on the small side, but in wonderful settings, which make them special. 
> Free activities, like a tour of the surrounding rice terrace, yoga sessions, and coconut palm leaf craft workshop. 
> In-situ spa. 

THE NOT SO GOOD
> The photos shown for my room on Booking.com correspond to another room, not mine. I was expecting a balcony, as photographed, but there was none. 
> Wardrobe too small for two people! 
> Curtains difficult to open and close; the one on the front door was especially annoying as the entrance to each room is lighted at night and I had difficulty sleeping as the curtains could not be totally closed. The rails and/or rings should be changed to allow a more natural use of the curtains. 
> Very noisy mini-bar, especially noticeable at night. 
> Bulky impractical "make my room" sign. 
> No TV or music. Not a problem for me, but it might be a problem for other travelers. 
> Security box a bit too high for a small lady! OK for most men. 
> Prices in menu in restaurant, bars, and spa do not include govt taxes! Why note showing the full price tax included? Spa is lovely but overpriced, and so are the prices of non alcoholic drinks. 
> Some the information regarding pricing of taxis, drivers, tours etc. outside those offered by the hotel, were misleading and always on the upper side, as they told me to pay more than I should according to locals.