7/13/2014

Vismaya Luxury Resort (Bangkok, Thailand)

Vismaya Suvarnabhumi Luxury Resort
98 Moo 15 Soi King Kaew 43,
Bang Phli, Samut Prakan,
10540 Thailand
Phone: 66 (2) 738 49 88
Website


Vismaya Budget Transit Hotel is what the hotel should be called, because this what Vismaya is. You get what you pay and you cannot get luxury for 50 bucks the night, right? Still, the words work magic on you psyche especially if the hotel has flattering images of the rooms and a pool in them. 

This is a very convenient transit hotel, especially good if you just have to spend a few hours sleeping without any wanderings in Bangkok between your flights: the hotel is pleasant, has spacious rooms, a nice pool, bar/restaurant/cafe, free buffet breakfast, free hourly transfer to the airport, free Wi-Fi at awesome prices. All what you need.

If you are going to stay for a few days or for an extra day, you might want go elsewhere, as the location is not good to wander round but in taxi. On the other hand, if you decide to stay, you will find that place relaxing, and you will save a good deal of money you can spend the way you like.

I think the hotel is backpackers friendly, and an upgrade from a normal backpacker place, with many facilities you find in good hotels minus the price.    

 My "deluxe" room was very spacious and luminous, facing the pool, with lots of storage room, flat TV, with a very comfortable firm bed. There was a long benched table, an armchair and a desk chair. The bathroom was spotless clean and shiny with separate bathtub and shower. However, both areas were Spartan regarding everything else, bare concrete floors, run out furniture and appliances in need of an overhaul.

The staff were polite but a bit abrupt at times. This is due, mostly, to their poor English and difficulty at communicating properly. Lost in translation has a meaning here. I found that the ladies at reception softened with Thai greetings and thankyouses, and relaxed enough to be smiley and way friendlier. 

POINT MAKERS
+ The hotel offers an hourly free shuttle to/from the airport. The transfer trakes about 10 minutes if the traffic is good.
+ Free Wifi all around the hotel, both in the rooms and lobby. Mine was fast and reliable, and it is remarkable in such a cheap hotel.
+ ATM in the premises.

+ Storage room for your luggage if you want to go to the city after check out.
+ Buffet breakfast is included.
+ The Lobby is an open space used as lobby, cafe, restaurant and bar. During the day is very luminous and relaxes, but it lives up once the night lights and music are on. They have a decent selection of Western and Thai favourites, and of soft and alcoholic drinks, at medium prices.
SO SO 
> Muggy room despite the air-con. You need the air-con to run for a while to get it right. The room was really hot and muggy when I arrived. The hotel gives guests one key card that is used both to open the door and operate the electric system; if you go out for a while, the room will be left without air-con and will be muggy at your return. It would cost little giving guests two key cards, especially to those staying more than a few hours overnight. 
> Air-con is noisy.
> The bedside tables were at floor level, way below the bed, so they were of no use! 
> Slow drainage in the shower. 
> Minimal toiletries.
>There are tons of TV channels to choose from. Most of them in Thai. Only Channel 896 *You2Play" had some music in English. This is a transit hotel full of Westerners, why not including a few channels at least in English?
The buffet breakfast was varied but a bit tasteless. There was a mix of cooked Asian and Western favourites, fruit and salad plates, plus coffee, tea, juice, fresh fruit, cereals, etc. I thought that the cold part of the breakfast should be covered as flies were binging on the fruit. It does not cost much placing the cold food in covered containers. 
> Several cabs at the door. They are not metered so you will paying about double than you would with a metered one. However, they are affordable for most Western main currencies, and they come handy to go to the city. The pricing chart for the main destinations is clearly visible and written in English at the reception desk.

NOT GOOD ENOUGH
> Minimal decoration. The paintings in my room were three empty frames, framing the crack on the wall (see photo). It made me smile, though. 
> The towels are old and ratty (see the photo).

> Repairs badly done in the bathtub base (see photos). 
> Check out was not extended for a late departure despite me checking at 5 pm the previous day. 
> Staff at the bar/cafe were polite but totally disinterested in attending to customers. I tried to get their attention 3 times, by hand gestures and "excuse me" without success and I had to get up and approach the bar to get my bill.
> The notepad had not been refilled, just one leaf left. No pen. 

> There are geckos everywhere, especially the corridors, in the evening and night. One of them welcomed me in my room (see photo). They eat insects and, in a way, they are a natural insecticide, but 1/ they are very noisy 2/ they move fast, 3/ they come out at night, 4/ you want to go to sleep without having to worry about closing your bags or your eyes.  I like geckos, but no hotel should have them around, especially in the rooms. Otherwise, market them as a charming environmental insecticide, tell customers that they aren't dangerous, so visitors are prepared.   


MIND
> The surroundings of the hotel are not inviting to have a walk. 
> The place is located away from the main road, in a lateral side street, not easy to find by taxi, unless you are familiar with the area and you can direct the driver or they have the hotel card in Thai.