2/08/2013

Undiewarehouse (Online Shop, Australia)



Undiewarehouse is a Sydney-based online shop that sells women and men underwear, hosiery, and bra accessories, from medium range well-known brands, at reduced prices. Although the range of products is small, the products are definitely up to date and this season's fashion.

This is a perfect place to find staples or fav seasonal fashion items when they are out of stock at your local store, or a bit expensive there. This is especially true in Perth, where some things disappear from the racks to be never replaced, especially if they are seasonal items. I bought a few pairs of my favourite tights from here, which have not been available at David Jones or Myers for weeks. The discounts change from product to product, but are noticeable, especially off the retail sale period.

The site is no fuzz, not especially glamorous, but easy to navigate and shop from. You can check out as a guest or as registered customer, and can order using free normal shipping, which is free (and takes between 2-5 working days), and express shipping for $9.90. Still, you will have a tax figure added to your purchase. 

The tracking system is really good as your parcel will be sent by Post Australia; you can track it by using the Post Office tracking page, but Undiewarehouse will also send you tracking emails with info about your parcel.

ROOM FOR IMPROVEMENT
Generally speaking, the quality and resolution of the images is poor, which is especially evident when you zoom them in. Moreover, most products, like bras,  camisoles, corsets etc. just have a frontal photo, sometimes the package of the product. The ideal thing is having photos of a model wearing the products on, plus single individual photos of the product. It doesn't cost a fortune to have this done.

Although the site uses SSL encrypted checkout, I couldn't see the lock symbol or SSL sign properly displayed on the page, which always makes me hesitant to shop online. I usually pay through Paypal, but Paypal rejected the transaction from the site three times, and it has never happened to me in other online shops. This needs to be improved.

As many other online shops, they use online shipping lodging, so you get your tracking number immediately. However, this lodging does not mean that your parcel has been shipped. Therefore, the period the site marks as average, counts from the date of shipping not for the date of purchase. 

TIPS FOR SAVING

+ Wednesdays have all shipping costs waved for registered post on orders over $30.
+ Orders over $100 have all free postage. 
+ If you become a member, your get VIP reward points, which are exchangeable for discounts on your next online purchase.