6/24/2021

Beserk (Online Store)

I've purchased from Beserk online many times, especially small homewares, incense stuff, Hot Chocolate flat shoes, and alternative cruelty free make-up (Lethal Cosmetics, Medusa Cosmetics, Lime Crime, Starrily etc.). My experience has always been fantastic.

Their website looks quite bad, outdated and fit for weird 15yos., and it could be a bit more polished so that doesn't mislead first visitors. Beserk is much more and you'll find plenty of cute items of clothing, imported shoes (from the uber-sexy to the uber-comfy) and vegan cruelty-free fantastic makeup bands. For sure, if you are into witchy Wiccanish stuff, this is also a place for you.  

Price is just OK, taking into account that many of the products they sell are from imported cult brands.

Shopping from their website is really easy and straightforward. They have a fab rewards program that can save you a good amount of money (you get 1 reward point for each dollar spent, and when you have 50 you get $2.5 off, 100 = $5 and 200 = $10.

Dispatch is decently fast, and parcels are handled by  AuPost, so you'll be super-informed of when your parcel is leaving or arriving.  

Many people ask me about my shoes and makeup, especially, and they're surprised that they come from Beserk, so that says a lot about the need of the store to better think their homepage and whole design.

One of the things that bothers me is that, to get free shipping, you have to spend $99, but that's a bit high taking into account that this is a big store and that shipping via AuPost is quite cheap for large businesses with many postal transactions. I think 50 bucks would be a more reasonable benchmark for free shipping.

Also when you have some rewards point to use, you cannot use them with any other discount code, so that means that you can qualify for free shipping because you've spent over $99 but applying the rewards takes you out of it. It is a bit dodgy and loses them money, if they made their accounts they'd realise just that.

They don't publish honest reviews that have less than 4 stars, so that's dodgy and unprofessional. So, that being the case, I ignore their reviews as they're cherry-picked for sales purposes. Dodgy!