18013 Granada
Spain
Phone +34 958 185 480
Granada, despite being a very small town, is a buzzing one, with lots of travellers moving in an out every single day. People move basically by bus, so the station is always busy.
The station is located in the outskirts of the city, but well communicated by normal city buses (number 33, especially) and taxi, and has provincial, regional, national and international services. There are more than 25 platforms in the station, which shows the volume of travel in this small town.
The building is very functional, as well as the whole structure of the station. You will find the services you expect to find in any station, but nothing fancy, as the movement is steady and you won't need to spend hours waiting there. So you will find the information and sale windows upstairs, an escalator to access the waiting area, café-bar and toilets, plus some tiny shops and shopping stands around. There are electronic information panels in the waiting area, as well. The place is kept clean.
The Station's sales windows can have long cues at pick ours or pick departing hours, if you arrive with not much time to buy your ticket, it might be too late. Buy you ticket online through Alsa's website or in advance.
ROOM FOR IMPROVEMENT
> Some of the services to Málaga Airport or to the big cities are always full. Depending on demand, there can be more than one bus doing the same route. This means that the volume of passengers in the cue in front of a bus can be humongous as the drivers need to check the tickets before passengers board and place their luggage in the luggage compartment. It would be great having another person doing just this, so the boarding is quicker, and people don't get confused or annoyed.
> A better lighting for the platform area is needed!
> A few more coffee and snacks machines would be handy.
MIND
> If you are a foreigner holding an electronic ticket, the bus driver will request you to present your passport together with your online ticket. This is the law. If you are trying to jump about basic travelling regulations, you are just being obnoxious, are giving a terrible image of your fellow-nationals and are being a nuisance to other travellers. There was a group of fellow-Aussies doing just that, making demeaning comments on the country just because they were requested to show their passports! I felt very ashamed that we were holding the same passport.
> There can be some drug addicts and odd people begging around the main entrance at times. Do as you would do at home, ignore them with gentleness and keep an eye on your luggage.
